Shipping Policy

At News BOY Hats, we are committed to providing a reliable, transparent, and smooth shipping experience for our customers across the United States. We work hard to ensure your order arrives safely and on time.

We truly appreciate your support and trust in our growing community.

Shipping Destination

We currently ship within the United States (US).

Orders placed for delivery outside the United States may not be available at this time.

We offer FREE Standard Shipping on eligible orders within the United States.

Special promotions, limited releases, holiday sales, or exclusive offers may have separate shipping conditions.

Delivery Timelines

We work hard to process and ship your order as quickly as possible.

1. Order Processing Time (Handling)

• Processing Time: 1 – 2 Business Days
• Processing Days: Monday – Friday
• Order Cut-Off Time: 5:00 PM (EST)

Orders placed after the cut-off time, on weekends, or public holidays will be processed on the next business day.

To our best ability:

• Orders placed Monday–Friday before 5:00 PM EST may ship the same day
• Orders placed after business hours, weekends, or holidays will ship on the next business day

2. Shipping Time (Transit)

United States Shipping Options

• Standard Shipping: 4 – 6 Business Days
• Fast Shipping: 3 – 5 Business Days
• Express Shipping: 2 – 4 Business Days

Total Estimated Delivery Time:
5 – 8 Business Days

Delivery times may vary depending on location, weather conditions, holidays, or carrier delays.

Shipping Partners

We work with trusted shipping carriers to ensure safe and timely delivery, including:

• USPS
• UPS
• FedEx
• DHL Express

Order Tracking

Yes, we provide tracking for all orders.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking number to monitor your shipment throughout the delivery process.

Cash on Delivery (COD)

News BOY Hats offers Cash on Delivery (COD) on eligible orders within supported regions.

Some COD orders may require confirmation through phone call, SMS, or email before shipment.

Duties and Taxes

For customers within the United States, there are no additional duties or taxes upon delivery.

The amount shown at checkout is the final amount you pay.

Lost or Delayed Packages

In rare cases, shipping delays may occur due to weather conditions, carrier issues, holidays, or high order volume.

If your package is significantly delayed beyond the estimated delivery time, please contact our support team and we will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

News BOY Hats is not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping details provided by the customer.

Shipment Responsibility

We are not responsible for delays caused by shipping carriers, customs, natural events, or circumstances beyond our control.

Once the package has been handed over to the shipping carrier, delivery times are managed by the carrier.

STORE INFORMATION

Business Name: News BOY Hats

Business Type: Online Retail Store (Caps & Fashion Accessories)

Business Days: Monday to Friday

Support Hours: 9:00 AM – 5:00 PM (EST)

Chat Support: Available 24/7

Customer Support Phone: +1 (610) 707-5224

Customer Support Email: support@newsboyhats.com

Business Address:

620 South St 1st Floor
Philadelphia, PA 19147
United States

Response Time:

We aim to respond to all customer inquiries within 24 hours (business days).